Inssider free online12/30/2023 It is necessary to mention that similar capabilities are found in other network tools like Xirrus WiFi Inspector. You can double click it to bring up more detailed data such as a signal strength graph, along with technical info such as basic and max data rates. It includes information about the signal range, clients, channels, as well as the security, mode and max rate for each detected connection.īy default, the network you are using is highlighted in yellow. OperationĪfter launch, you will be able to see an overview of the networks in your area organized in an easy-to-comprehend list. However, there is a specialized application that helps you to examine your network connection such as inSSIDer. What is more, navigating through the menus is time consuming, so users are put off by the complexity of this task. Monitoring your wireless network is done through the router’s settings, but getting there can be a bit difficult. It will automatically analyze the performance and provide a detailed report. I only know it has given up when I try a page refresh and get 'Cannot find server' error.InSSIDer is a Windows program that enables you to scan your Wi-Fi network and monitor the connection, as well as gives you advice on optimization. This then requires a manual 'disconnect' and 'login again' to get reconnected so I can continue. The disconnections appear to only last a second or two but it is enough to lose me the connection and when an auto-retry gives the same result the wireless card in my pc gives up. I would like to try another router, hopefully better than the one I have at present, but how the heck do you reach the right place to sort this ? Last time I phoned, in between Xmas and New Year, I got an automatic online test which found no problems and then logged me out. I appreciate VM has a business to run, and wants the absolute minimum distractions from annoyed customers, hence the lack of email support and telephone support almost as bad as A&E response times these days, but could certainly do with improvement - after all, we are all customers. I have several screen grabs of results from inSSIDer wifi signal monitoring taken over three separate days but, thanks to VM support setup, have no means of sending them as jpegs for perusal as all suppport seems to be migrating over to smartphones via 'whatsapp' (whatever that is). My son had the same problem a couple of days ago when he was here trying to use his iPad in the same room as the router (about twelve feet away) on the wireless connection, so it does not seem to be distance related. I cannot confirm the status of the cat5 connection as I have no access to a cable for testing, and running a cat5 extension from the front of the house to the rear would involve about 20m of cable and drilling through three walls. So, what to do ? VM tie you into a contract which they expect you to honour by paying in full and on time (via DD) but the reverse does not seem to be true.Īnyway, still got knackered internet, so I will get a comfy chair and a book and attempt to get them on the phone tomorrow, which will probably take a fair part of the day. My previous experience of VM telephone access has also been a virtual non starter, unless you want similar waiting times as in A&E at the moment. The 'alternative' of "whatsapp", whateverthatis again is not available to me as I have not bothered with a smartphone yet (OAP) and consider them a nuisance at the best of times. It was frustrating - their chat could not be accessed, even though there is a helpful button to use on one page, which simply redirects you back to the help page (and round and round you go). I tried using VM Support, via the internet. I could not contact a person to progress my problem. On the first day I contacted virgin media via landline and got an automated response, after several levels of their helpful' menu system. I have screen grabs as proof taken over the last 4 days (no point trying to get service over Xmas). I ran inSSIDer, a wifi monitoring utility and it showed the 2.4G band spiking down to -90dbm(bad) several times an hour, which disconnects my wifi interface card. I have a SuperHub (is that a Hub 3 I wonder ?), a few years old now and I keep losing the internet on my pc.
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